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Privacy Policy

Privacy Policy

LEGAL · DATA PROTECTION

XINGHUO Glass respects the privacy of every visitor to our website. This Privacy Notice explains in plain language what information we collect, why we collect it, how we use and safeguard it, and what rights you have as a data subject. Please read it carefully. If you have any questions after reading, you are welcome to contact us using the details at the end of this page.

Last updated: October 16, 2026

1. Information We Collect

We collect information that is necessary to provide our services, respond to your inquiries, and manage our business relationship with you. This information generally falls into the following categories:

Corporate data

Company name, business address, contact person, and other information that identifies an enterprise.

Administrator data

Name, email address, and phone number of your company administrator.

Communication data

Content of messages, emails, and inquiries you send us, including product specifications or order details.

Device & usage data

Information about your device, browser, and how you interact with our website.

We will only use the collected information for the purposes described in this Privacy Notice.

2. How We Share Your Information

We do not sell your personal or corporate information to third parties. We may disclose your information only in the following circumstances:

  • To our group companies and business partners who process information on our behalf for the purposes described above.
  • To third-party service providers, such as distributors, installers, and logistics partners, who deliver services to you.
  • To law enforcement agencies, regulators, courts, or other competent authorities when required by applicable law, or to establish, exercise, or defend our legal rights.
  • To actual or potential buyers (and their agents and consultants) in connection with any proposed or actual merger, acquisition, or business transfer.
  • With your explicit consent.

3. Cookies

Cookies are small data files placed on your computer or mobile device when you visit our website. We use cookies for the same purposes as most websites and internet service providers: to ensure the website functions properly, to remember your preferences, and to help us understand how visitors use the site. You can disable cookies through your browser settings, but this may affect certain features of the website.

4. Accessing or Modifying Your Information

You should ensure that all information you submit to us is accurate. We will do our best to maintain the accuracy of the data we hold. Subject to applicable legal requirements, you may:

  • Request access to the specific information we hold about you;
  • Require us to update or correct any inaccurate information;
  • Object to or restrict our use of your information;
  • Ask us to delete your information.

If you would like to exercise any of these rights, please email us at export@xinghuoglass.com. For security purposes, you may need to provide proof of identity.

5. Information Security

We use appropriate technical and organizational measures to protect the information we collect from unauthorized access, loss, misuse, or alteration. These measures are reviewed regularly to ensure they remain effective.

6. Global Data Transfers

XINGHUO Glass is a multinational company, which means that information collected from you may be processed in countries other than your own, including China. Where this happens, we ensure that your information is protected in accordance with this Privacy Notice and applicable data protection laws.

7. Data Storage

We retain your information for as long as is necessary to fulfill the purposes described in this Privacy Notice, or as required by law. If we no longer need your information for ongoing legal or business purposes, we will delete or anonymize it.

8. Your Data Protection Rights

At any time when we hold or process your personal data, you have the following rights as a data subject:

Access

The right to request a copy of the information we hold about you.

Correction

The right to have any inaccurate or incomplete information corrected.

Erasure

In some cases, the right to request that we delete the data we hold about you.

Restriction

The right to restrict how we process your data, under certain conditions.

Portability

The right to receive your data in a structured format and to transfer it to another organization.

Objection

The right to object to certain types of processing, such as direct marketing.

Automated processing

The right not to be subject to decisions based solely on automated processing, including profiling.

Judicial review

If we reject your request, you have the right to seek judicial review of that decision.

9. Agreement to This Notice

By using our website or providing your information to us, you acknowledge that you have read and agree to this Privacy Notice and consent to the processing of your information as described herein.

10. Complaints

If you wish to make a complaint about how XINGHUO Glass handles your personal information, please contact us at the email address below. We will do our best to resolve your concern.

For additional guidance on data protection, you may also refer to our FAQ page.

11. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect legal, technical, or business changes. The most current version will always be posted on this page with an updated revision date.

12. How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Notice, please contact us:

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