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Quality & Compliance

Quality & Compliance

  QUALITY MANAGEMENT  

Five-Stage Quality Control Process

Every order is checked batch by batch, from incoming raw materials to export-ready cartons. The same five stages apply to crystal glass, borosilicate glass, and soda-lime glass orders.

ISO 9001 / 14001 / 45001   LEAD-FREE   FDA / LFGB READY   THIRD-PARTY INSPECTION

01

 

Incoming Material Inspection

High-purity silica sand, soda ash, and limestone are tested for purity and moisture before entering the furnace. Each raw-material batch is logged and traceable to the finished goods it produces.

02

 
 

In-Process Checks

During melting, forming, and annealing, line inspectors monitor temperature, wall thickness, weight, and clarity. Pieces with bubbles, stones, or stress marks are removed at the lehr exit.

03

 
 

Post-Processing Quality Control

After rim finishing, polishing, and decoration, items are checked for print adhesion, color consistency, and decoration alignment. Lead and cadmium migration on decorated pieces is tested per order requirement. See artistry processing.

04

 
 

Finished-Product Inspection

AQL-based sampling checks appearance, dimensions, capacity, and symmetry. Selected samples go through impact, dishwasher-cycle, and packaging drop tests before a shipment is released.

05

 

Packaging & Loading Supervision

Cartons are checked for quantity, marking, and stacking strength, then loaded under container-loading supervision to prevent breakage in transit. Bulk, gift-box, and e-commerce packaging options are detailed on the tailored packing page.

 

Certifications & Management Systems

XINGHUO Glass is audited and certified against three internationally recognized management systems. Copies of certificates are provided to buyers before order confirmation or with shipping documents.

ISO 9001:2015 quality management system certificate of Jiangsu Xinghuo Technology Co., Ltd.

ISO 9001:2015

Quality Management System

Covers order review, production control, inspection records, corrective action, and supplier management.

Certificate number and validity date are shown on the document and can be verified on the registrar's website.

ISO 14001:2015 environmental management system certificate of Jiangsu Xinghuo Technology Co., Ltd.

ISO 14001:2015

Environmental Management System

Supported by LNG and eco-friendly electric furnaces that reduce emissions and energy use in melting.

Certificate number and validity date are shown on the document and can be verified on the registrar's website.

ISO 45001:2018 occupational health and safety management system certificate of Jiangsu Xinghuo Technology Co., Ltd.

ISO 45001:2018

Occupational Health & Safety

Health and safety management for our 200+ employees across 10 production lines.

Certificate number and validity date are shown on the document and can be verified on the registrar's website.

Only current, valid certificates are displayed here. Click any certificate to view the full document. Need a certified copy for your supplier file? Request it from our export team.

Food-Contact Compliance by Market

Our glass is lead-free by formulation. For decorated items, colors, decals, and plating materials are selected to meet the food-contact requirements of your destination market, and test reports are arranged per order before shipment.

Market Applicable Requirement What We Provide
United States FDA food-contact requirements for glassware and ceramicware Lead and cadmium migration test reports, arranged through accredited third-party labs per order
European Union EC No. 1935/2004 framework; LFGB (Germany) on request Food-contact declaration of compliance and lab test reports for the ordered SKUs
Middle East Market-specific food-contact and import documentation Test reports and shipment documentation coordinated with the buyer's clearance requirements
All Markets Lead-free base glass; cadmium- and lead-safe decoration control Material declarations, batch records, and retest support if destination regulations change

Note: ISO 9001 certifies our quality management system; food-contact statements refer to the finished glassware and its decorations. Tell us your destination market when you request a quote, and we will confirm the exact documents available for your SKUs.

In-House Testing Capabilities

Routine tests run in our own QC lab; accredited third-party testing is arranged whenever a customer or market requires an independent report.

Test What It Verifies
Lead & cadmium migration Food-contact safety of decorated and rim-treated items
Thermal shock Resistance to sudden temperature change, critical for borosilicate drinkware and teaware
Dishwasher durability Repeated machine-wash cycles without clouding, print loss, or decoration damage
Impact & annealing stress Mechanical strength and residual internal stress after the annealing lehr
Drop & vibration Packaging performance under transit handling and ocean-freight vibration
Dimensional & capacity check Height, diameter, weight, and fill capacity within agreed tolerances

 

Third-Party Inspection & Factory Audits

Buyers are welcome to inspect goods at our facility before shipment, either in person or through an appointed inspection agency. We support pre-production, during-production, and pre-shipment inspection (PSI) appointments, and provide factory access, production records, and sample coordination on request.

  • Pre-shipment inspection against your AQL standard and checklist
  • Independent lab testing (SGS, Intertek, BV, or your nominated agency)
  • Factory audit documents and on-site audit appointments
  • Loading supervision and container condition photos

Inspection timing and required documents can be arranged with your account manager — contact us at least one week before your preferred date.

What This Means for Your Business

Fewer customs surprises

Market-matched food-contact documentation reduces holds and rejections at import, especially for decorated and colored glassware.

Consistent repeat orders

Batch records and traceable materials keep reorders consistent in clarity, weight, and decoration — important for retail chains and distributor programs.

Lower transit claims

Drop-tested packaging and supervised loading keep breakage rates low across mixed-container and full-container shipments.

Quality & Compliance FAQ

Are your glasses lead-free?

Yes. Our base glass is lead-free by formulation, including our lead-free crystal line. For decorated items, we control lead and cadmium in colors, decals, and rim treatments and can provide migration test reports.

Can you provide FDA or LFGB test reports?

Yes. Third-party food-contact migration tests are arranged per order and SKU through accredited labs. Reports are issued before shipment; tell us your market and SKUs when ordering.

Which certifications does the factory hold?

ISO 9001 (quality), ISO 14001 (environment), and ISO 45001 (occupational health & safety). Certificate copies are shared with buyers before order confirmation.

Do you accept third-party inspection?

Yes. Buyers or agencies such as SGS, Intertek, and BV are welcome for pre-shipment inspection and factory audits. Coordinate the date with your account manager at least one week ahead.

What quality tests do you run in-house?

Lead/cadmium migration, thermal shock, dishwasher cycles, impact and annealing stress, drop and vibration, plus dimensional and capacity checks. See the full test list above.

How do you handle quality claims?

Report issues with photos and batch numbers within the agreed claim period. We trace the production batch, respond within two business days, and agree on replacement, credit, or deduction based on the findings. More on the FAQ page.

Need Compliance Documents for Your Market?

Send us your target market, SKUs, and required standards. Our export team confirms available certificates and test reports within one business day.

Request Compliance Documents

Updated on: October 20, 2026

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